🚕 NesiGo – how does it work?
Book a taxi, get ride requests and stay updated on the booking status – all in one place.
For passengers – how to book a taxi
- Sign up or sign in
Open Passenger interface, and sign in with an email and password. When signing up you also enter a name and a contact phone number.
- Post a ride request
Fill in the departure city and pickup address, destination city and destination address, then tap “Post ride request”. The request will appear to drivers watching the chosen departure city.
- Wait for an update
As long as the passenger page is open, it checks about every 5 seconds whether a driver accepted the request. You can turn on sound or a browser notification.
- Contact the driver
When a driver accepts the ride, the interface shows their name, phone number and a button to call directly. The driver gets the phone number you entered at sign-up so they can coordinate the pickup with you.
- Cancel or finish
You can cancel a booking at any time, even after a driver accepted it. After cancelling you can book again. If the ride took place, you can mark “The ride is finished”.
Important: If a driver already accepted the ride and you chose to cancel, it’s best to also tell them by phone to avoid a wasted trip.
Go to taxi booking →For drivers – how to get rides
- Sign up or sign in
Open Driver interface and sign in to a driver account.
- Set an alert city
Enter the city where you want to get requests and tap “Save city and start tracking”. The city is saved in the browser for the driver account, so you don’t need to choose it again each time.
- Turn on alerts
You can turn on sound and allow browser notifications. While the driver page is open, the system checks for new bookings in the chosen city about every 5 seconds.
- Accept an available ride
The booking card shows the pickup and destination. Tap “Accept ride”. The first driver to accept the booking gets the passenger’s contact details; the booking no longer stays available to other drivers.
- Get in touch and stay updated
Call the passenger to coordinate the pickup. If the passenger cancels, the booking is removed from active rides at the next update while the page is open. After the ride, you can mark it as finished.
Alerts and FAQ
Will I get an alert when the site is closed?
No. For now alerts and automatic checks work while the system page is open. Browser notifications may appear when the tab is in the background, if you allowed them and the browser permits it. There is no push alert after the site is fully closed yet.
Do I need to allow sound?
Yes. Tap the sound button in the relevant interface. Some browsers require a user action before playing sound.
Why are there no bookings on the driver board?
Check that an alert city is set and that there are open ride requests from that departure city. Bookings are shown by the city name entered in the request.
Can I post several bookings at once?
For now you can hold one active booking at a time. You can cancel it at any time and post a new booking.
Is payment made through the site?
No. The system is for posting ride requests and connecting passengers with drivers; there is no online payment.
Before the ride starts, it’s best to coordinate the pickup point, arrival time and price directly. The service does not show a live location.