🛠️ Hire a Pro – how does it work?

For customers – how to book a service

1. Sign up or sign in

   Open Customer interface, and sign in with an email address and password. When signing up you also enter a name and phone number for contact.

2. Post a job request

   Choose a service, describe the work (you can attach up to 3 photos), fill in the city and address and confirm. The request will appear to pros who work in the area.

3. Wait for an update

   While the customer page is open, it checks about every 5 seconds whether a pro accepted the request. You can turn on sound or a browser notification.

4. Contact the pro

   When a pro accepts the job, the interface shows their name, phone number and a button to call them directly. The pro gets the phone number you entered at sign-up so they can coordinate the visit with you.

5. Cancel or finish

   You can cancel a booking at any time, even after a pro accepted it. After cancelling you can book again. If the job took place, you can mark “Job finished”.

Important: If a pro already accepted the job and you choose to cancel, please also let them know by phone to avoid an unnecessary visit.

For pros – how you get jobs

1. Sign up or sign in

   Open Pro interface and sign in to a pro account.

2. Set an alert city

   Enter the city where you want to get requests and tap “Save city and start tracking”. The city is saved in the browser for the pro account, so you don’t have to choose it again each time you sign in.

3. Turn on alerts

   You can turn on sound and allow browser notifications. While the pro page is open, the system checks for new requests in the chosen city about every 5 seconds.

4. Accept an open job

   The request card shows the service, the work description, the photos and the city. Tap “Accept job”. The first pro who accepts the request gets the customer’s contact details; The request no longer stays open to other pros.

5. Get in touch and stay updated

   Call the customer to arrange the visit. If the customer cancels, the request is removed from the active jobs at the next update while the page is open. After the job is done you can mark it as finished.